Noon is one company which doesnt care about its customer. Its been proven by Noon not once or twice but four times so far and I guess it will continue unless it wakes up. I have bought a Mobile Phone from Noon Platform (OnePlus Nord) and started facing severe functional problems with the devise soon after I purchased it. I still waited hoping its a common problem but after reading the online about this issue I discovered that many others are facing this problem (Google for oneplus.com / threads / oneplus-nord-proximity-sensor-issue.1463975/). I shared it with Noon too but the guys sitting there are so un empathetic. They just stick to some text and read it out. Not every case is same and there has to be a solution to problem and not adhere to policy but try to understand the problem. I have submitted the warranty claims 4 times so far for the same problem, S # Date Warranty Claim Number Action 1 11-Feb-22 WA-WAAEE200123392 Software updated 2 07-Mar-22 WA-WAAEE300673180 Mother Board Changed 3 31-Mar-22 WA-WAAEE300964621 No action taken 4 11-Apr-22 WA-WAAEE400147372 Software updated I have received the phone back in spite of my repeated mails and phones not to send the faulty piece back. I gave enough chance to Noon and the seller but these guys are hell bent on not accepting the problem. I JUST DONT WANT IT BACK. Since last two months the phone is lying with service center for more time than I got to use it. BUT STILL NON IS NOT CONCERNED. I dont trust NOON and strongly recommend all NOT to buy stuff from NOON. I wont sit quite till I am heard and my problem is resolved. Regards, Manoj