When something goes wrong and you issue a complaint, they write to you saying how sorry they are and ask you to contact them. You write several emails, they all get apologies but no solution or action of any kind to fix it at all. You call many times and they tell you that they take the matter seriously but again, you never hear back from them, no solution no nothing. They couldn’t care less about their customers, just want to sell, sell, sell and if there’s a problem they just abandon the client and move on to the next sale.
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