Horrible experience in every possible way! DO NOT USE THIS COMPANY! I ordered from them as they advertised my parcel will be received on 11th May (2 days from delivery date). My parcel just arrived now (14th May) and it's NOT WORKING. On top of this, the blender I ordered seems to be a second hand product, as the number 3 on the speed dial was handwrite with a permanent marker!!! They not only sell defective products but also second hand products! Customer service is extremely poor! The staff made it seem like my complaint was a joke and they weren't sencere at all. Again, I urge you NOT to order from them as this company is a complete disappointment that will only upset you.