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Varun
I wanted to share my “worst” experience with others, hence writing this review with the hope to prevent someone from facing the same “worst” experience. This is regarding my order I placed on 23rd July 19, that contains many general items (unbranded / generic) along with 2 Branded items (Geepas 48 Watt LED Bulb and a Big Screen LG TV). It started to deliver the items on time. Of many concerns I faced, 1st one is : All the items received are in open box (Not even taped) and wrapped with Noon.com Cover. 2nd : All unbranded / generic items were received as described on Noon.com website, but the Branded one that I ordered (Geepas 48 watt LED Bulb) was received different from what type I ordered and of some unknown brand. 3rd and biggest scam was with LG TV. I ordered this 86 inch screen TV (under some offer price that was lower than the market price I guess) and the order was confirmed. The same item was available on 2 different links on Noon.com Website. The very next day I saw the same item on 2 links on website with price more than double of what I placed the order. I was happy that I got the offer for much lower price. Further, in next few days, the item was removed from website. If I search for the same, it was not available but over 50 different TVs were available in the category “Televisions – 70” & Above”. After few days I received mail from Noon.com saying that this item will be cancelled from my order as the item is not available with seller. This being not my fault, I replied to mail refusing the cancellation and demanding Noon.com to deliver the item on time. On 30th July 19, I got a call from Noon.com telling me the same that item is not available with seller and the item will be cancelled from my order. They offered me some monetary compensation. I asked them to offer me some other model of TV in same Brand and size range. The lady on call checked and replied to me that they don’t have the item in same Brand and size with them. I was unable to believe because I was checking their website regularly for same size tv and brand, as I had plan to buy one more, but to my surprise, when I checked the website myself, there were only 4 items shown in that category (till last day, there were more than 50 items). Anyways, I asked the lady to offer me another brand TV out of those 4 available items. 1st she replied that the Price difference is huge against what I paid for my order. actually the price of this tv was much less than the one I ordered (without offer from 24th July onwards). Our conversation on call continued and after some time, the lady informed that she just checked with the seller about availability of this alternate model and is not available. This was all from my conversation with Noon, and now, even the alternate model I demanded is removed from Noon.com website. Only 3 models are available in required category. So, my conclusion about noon is that they put the branded items on their website just to attract customers, but after the payment is made, customer will come to know that the item is not available with Noon.com. Noon has no control over its seller at all. Sorry for the long review. It was just my experience with Noon, that I wanted to share with all. Thank You PS : Order id NAEB70052407346
6 years ago
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Noon has a 1.4 average rating from 1,912 reviews