Totally Disappointed service support
8.02.2020
Am purchased Samsung s 10 e phone online with help of my friend in UAE once i recived the phone and am trying to set as normal and found that its looked with some third part companies and the service support team sending mails only for apology
no action taken since Is the 6 th day ,
Am moved to oman now they are saying they can do something once the phoe came to uae they are not able to support
Am really upset that am holding a phone and not able to use the phone the cost of the phone 1700 AED
Totally confused what to do
18.02.2020
Dear team ;
My complaint still not solved this is the 12 day after am raised the issue ,the delayed response are totally inconvenience and disappointed
And how the customer can trust and buy something it’s coming out as it’s faulty ,and how will be the support once the user start using the item 😒