I ordered a tripod and received it with a loose screw, so I asked for a return and they apologized to me and said that I can order it again once the money is transferred to my noon account, and they won't send me a damaged product again, I trusted them and ordered the tripod again and I received AGAIN a damaged product, one of the tripod legs is loose and can't even stand still with very obvious law quality screws.. Don't you check the quality of the products you're sending to your customers ever? You have just lost a customer that only shopping online so I was going to make many purchase from noon if it turned out well, but now I will highly recommend that people don't deal with you, I will post my bad experience everywhere.