Nordstrom shipped my items, got an email while I was home saying it was delivered. Never found a box anywhere. Customer service said they’d open a investigation, a day later received an email saying I would not be refunded, what!? So I’m essentially paying them for nothing. Crooks! Go after USPS, not the innocent customer!
Nordstrom used to immediately credit me or send out the items again when this happened in the past. Something has majorly changed recently. And whomever they use as their delivery service is horrible.
3 years ago
Nordstrom has a
1.6
average rating
from
189
reviews
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