Bought very expensive shoes with 2 other items. The package arrived with only the two other items I immediately let customer service know to see if they were shipping separately but they told me no and that their “internal investigation” concluded the package was delivered and I could call the police to report the shoes stolen out of the package… which wasn’t tampered with or opened prior to arriving to me. They were no help whatsoever and basically told me sorry you are out of the money and the shoes and we don’t care and won’t help. I’m returning the other items, canceling my Nordstrom credit card and my trunk club membership and never shopping at Nordstrom again. It’s such a shame