The Nordy Club is the loyalty club from hell! When returning a shirt my husband bought online, we were directed to sign up with TNC. The return went well, but now we’re getting Nordstrom promotional emails WITH NO OPT OUT (“This is a required service message about your Nordy Club account. Please know you're unable to opt out of service messages. For assistance, please contact 1.888.246.8720.” I tried logging in to cancel my Nordy Club account but learned on Chat that I had to call. The phone menu is set up only for issues related to purchases or a Nordstrom credit card. After a lot of frustration and some subterfuge, I managed to reach a very nice human being who, after reading us lots of boilerplate, said she had succeeded in unsubscribing us from emails and text messages. We’ll see.