1-I received a Nordstrom gift card. They declined to review and investigate. 2- they didn’t I received a Vanilla gift card. And it had been used by someone else. They declined my dispute and then continued to say that they did not receive my dispute even though I had an email confirming that they did in fact receive it. Weird. Weird, weird company. Do not get this gift card. have any. Same in perfume department, i was confused to choose by tree different perfume. They even had the smallest sample to i can choose different day to decide which ones is better on me! I am sure big congratulations like channel, Gucci, Cartier, Estee lauder…. Send them samples but the sales person takes them for them self and approved by Nordstrom