There ought to be some compensation for the time a customer spends when Nordstroms make a mistake. I ordered a Wacoal bra from the Nordstroms.com on the internet. I received a lace tank. We spent at least an hour on the phone trying to resolve the issue with a woman who could barely speak English. After giving up, we travelled to a Nordstrom's store in Cherry Creek, paid for parking, to finally get the issue resolved. We spent about 3 hours of our time and $3 for parking for YOUR mistake. Where is our compensation for that???
2 months ago
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