Purchased a beauty collection set and was told I would be receiving a free gift with purchase. When received, no gift was included. I contacted customer care asking what happened. They said it was their mistake and that they would not do anything about it. If I really wanted to, I could return product. So their mistake is my problem. Dismissive and wasteful. I will never shop at Nordstrom again.
7 years ago
Nordstrom has a
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