I’ve ordered from Nordstrom.com for years. I never had a problem in the past until about a year ago. Twice this year, they did not ship all items. The first time, they refunded me for an item not shipped. It happened again this week and they are not only refusing to reimburse me, but are insinuating I’m tampering with delivery. I’ve spent large amounts of money at Nordstrom over the years. Both items i reported missing from th packages were under $25. I was told that in the future, I can call a special number to order and then they will ensure all items have been inspected and are in package. Shouldn’t they do that with all deliveries? Beware, Do not order from them.