What a company . Three times it has taken them to deliver an undamaged chest of drawers that I originally ordered in January 2020 and each one has arrived damaged .Sure once is one to many times but three is totally unbelievable . I have finally given up and settled on a refund of 25% and the damaged unit which I am not happy about but cannot go through the risk of a fourth delivery turning up and damaged, and to be honest I feel I can trust them now to deliver a perfect item . With the second unit to arrive damaged they insisted that I keep the packaging to return it in . Great as it was delivered in May and collect in December , I don't live in a large house so keeping a large cardboard box for seven months was very difficult A total pain and disappointment to deal with My advice is to avoid this company .