I bought a small sideboard in February 2003. Ordering payment and delivery all went well. The cabinet was ok for what I paid for it but in less than a year the middle drawer wouldn’t close. As it was still under warranty I contacted OakWorld and was initially told, without any evidence at all, it was due to “misuse”. I sent several photos of the runner which had come away and it took 3 photographs for them to finally accept it was, in fact, a fault but not, they told me from poor quality workmanship but through “normal wear and tear”. Quite damning really if they believe the quality of their workmanship lasts less than 12 months. I was told the cabinet would be collected and repaired under the warranty “the next time a driver was in my area”. No word of this happening to date. I am very surprised by the many “excellent” reviews on TrustPilot because quite honestly I would never recommend them to anyone.