Stephen McKay
Order took longer than eta date. I had to email customer service for info for them to reply and tell me it had been delivered. After me asking for where it had been delivered they then said it was still with courier company and they would be in touch. Next day at 11am whilst at work I got a text message saying it would be delivered today between 2 and 4. Had to then leave work early and got home at 2.15, no card left so assumed hadn't missed them. Nothing came, emailed again and they said they would rearrange. A few days later at 11am again whilst at work a text message to say will be delivered between 2 and 4. Had to leave work early again and got home at 1.45 this time. They didnt arrive, requested a refund that night. Next day when I get home from work the wardrobe I ordered was waiting in the garden in the pouring down rain. I checked my emails and had a reply to the refund request of 'item has now been delivered please enjoy'. I replied item has been left in pouring rain I still want a refund and item returning. Have had to now send pictures to prove item is still in boxes and now waiting for it to be picked up. Do not buy from this company, how can they deliver items with a few hours notice. Currently still waiting for item to be picked up and refund. AVOID AVOID AVOID AVOID!!!!! Its now the 1st of October and after waiting in all day for the item to be picked up the courier didnt arrive again. This company are crooks, steal your money, leave goods in pouring down rain, refuse to have item picked up, refuse to take any responsibility. I have had the nightmare of dealing with these clowns so you dont have to. Dont put yourself through the trouble of buying from these criminals.
2 years ago
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OakWorld has a 1.5 average rating from 84 reviews

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