Terrible from beginning to end
I placed an order of over a grand for bedroom furniture in June. I got an email saying it would arrive on 21st July. A family member took a day off work to wait in for this as I'm a key worker but it never arrived. When I called back I was given multiple different dates on when it would arrive and had no clear message on whether the furniture had even been built.
I was then told it would arrive on w/c 24th August - over a month after agreed. I called throughout that week only to be told it would arrive on the 7th or 8th September - a month and a half after originally promised. The furniture has now eventually arrived and it is not even as pictured when bought. The colour was meant to be a mid grey and is actually off white. After almost 2 months of ordeals with Oakworld I'm going to repaint it myself so that I don't have to be in contact with this terrible company any further. Will definitely be advising friends to avoid Oakworld.
4 years ago
OakWorld has a
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