Ordering was easy and it arrived so quickly! Great packaging too! It was very easy to install (I did watch the video, though, just to be sure I was doing it right). I noticed after I applied it that there were a few little bubbles and being the perfectionist that I am (LOL), it bothered me. I emailed customer service and included a photo and received a prompt reply explaining the tiny bubbles. By the time they responded they were gone, just as they said. Looks great, no other issues. Very smooth response when swiping, just the same as if the shield wasn't there. Highly recommend!