AVOID, AVOID, AVOID. Where do I start, I ordered 2 desks and chairs for next day delivery on 10.05.2020, the desks arrived on 14.05.2020, the order was not complete as I was delivered 2 pedestals and 1 desktop and legs. The wooden desk stand was broken, and I had to glue it to be able to mount the first desk! I have contacted customer services (very hard to get, if you press option 2 they will never answer), incompetent staff and agents, only 1 person deals with your order and other agents do not know/want to deal with your query and if they cannot transfer you to the person in charge they will take your number and nobody calls you back. Today 28.05.2020 I have not received the missing order and as usual useless customer services says they will chase supplier and someone will call-back!! Office Furniture Online blames the manufacturer and the manufacturer blames the courier and I have nothing! The chairs arrived on 21.05.2020 that is very fast for next day delivery!!!!!
PS: Office Furniture Online if you see this shame on you! My order is ref 5039930. I will take this to Osmund if no response from you and contact my CC provider.
5 years ago
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