I have been a long time customer of OfficeSupply.com for ten years. I have never had an issue like any of the ones below. Sure, when you are a big company like they are some things are bound to happen and people are going to find a way to complain. No one ever takes time to say something positive anymore. When we have had issues it has always been dealt with quickly by friendly US based customer service. The prices are often better than Amazon (and you cant even call Amazon) and we often get two day delivery for all of our office needs without a Prime Membership. I highly recommend.