shocking treatment! spent 3 hours on the phone listening to recorded message, eventually able to speak to advisor and then constantly being cut off over and over again. Been with onesure for many years but am about to cancel my policy because of my experience yesterday. Very poor and should be investigated. happy to provide more information.
Following this review, the company immediately contacted me and discussed what had happened. A high street voucher was sent out and a refund was also agreed. The lady I spoke with was extremely pleasant and helpful.
9 years ago
One Sure Insurance has a
4.3
average rating
from
232
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