without any doubt the worst insurance company I have ever dealt with, I signed up with these people because the initial quote was reasonable, I agreed a two month payment plan, first payment of £340 went out, the second payment was an amazing £1420 (without my permission) imagine my shock to learn they had emptied my bank account and left me overdrawn, we called the company to ask why they had done this, they explained they had not received NCD, there was absolutely no empathy, because of this I asked to cancel they told me it would cost £590 cancellation fee and a six week wait for a refund, I am currently waiting for my refund, I decided to cancel because I don't do business with fraudulent people, contacting these people is quite difficult, asked for a manager or a team leader and they don't have one, a very frustrating time dealing with this company, AVOID AT ALL COST