unbelievable! they sold us a flight (charged a fee for that), our flight got cancelled by the airline - airline told us to seek full refund from Opodo - Opodo said the airline never "refunded them" and couldn't confirm the cancellation. And now they just ghost us ... really avoid using podo at all cost - I learned my lesson - i will pay a bit more to buy flight direct from airline and not route through "agents" like Opodo.... what do you get from them... SERVICE? just injustice!!