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Andreas
**Review: 1/5** I am deeply disappointed with the service I received from this company. After being tricked into a subscription without proper consent, they started charging my card. When I complained, they apologized and promised two vouchers as compensation. That was months ago, and I still haven’t received anything. Every time I email them, they are very polite and apologize, promising that their service team will get in touch—but they never do. I even called, and they promised again that I would receive the vouchers within 72 hours. Nothing has happened. Their lack of follow-through and disregard for their customers make me feel like they think I’m naïve or something. Being polite is not enough; they need to keep their promises and show respect for their customers. I expected better, and this experience has left a very bad taste.
8 months ago
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Opodo has a 1.0 average rating from 1,820 reviews