I booked flights for my boyfriend, my sister, and myself — not realizing that a Prime account had been automatically renewed (without any reminder email or notification). Because of this active account (which I had actually intended to cancel — but the agent at the time only refunded the money for the membership, without cancelling it), we experienced problems after the booking. We ended up having to pay an extra €142 for two of the flights, due to a price difference caused by the Prime account — even more expensive than booking directly through the airline. As an apology, they offered us a credit voucher. I then wanted to cancel my flight and rebook it in order to redeem this credit. I did that — but was no longer able to rebook the flight. Shortly after, my account was deleted and the voucher was gone. So to summarize: We ended up paying significantly more than we would have if we had booked directly through the airline. I was never able to use the credit they gave me. I had to pay cancellation fees on top of everything else. I had to buy a completely new ticket from the airline. All in all, we spent hundreds of euros more than necessary — just because I booked through Opodo. I find it completely unacceptable that subscriptions are renewed without any reminder. The customer service was at times borderline insulting. They’re not allowed to hang up, so one agent just put me on mute for 10 minutes — until I gave up. I didn’t just lose money — I lost 4–5 hours of my time trying to explain the entire situation to them and arguing for a refund that I rightfully deserved. It was absolutely ridiculous. So please take this to heart: Book directly with the airline or through platforms like Booking.com, where everything is handled properly. I even read afterwards in the news that Opodo has already had legal trouble with the courts. Stay away! Better to pay a few euros more — and have peace of mind.