Opodo stole more than €550 from me in less than two weeks.
– €89.99 for a so-called Prime trial, even though I had already used my trial in 2024 (they only informed me the next day, after charging me).
– Another €89.99 taken automatically on the very day my trial ended, without giving me the chance to cancel, even though I was still within my 14-day legal withdrawal period.
– €366 for a hotel booking that was never provided: the hotel itself confirmed they never received the reservation or the money.
Since August 9th, I’ve been chasing Opodo for a refund. All I get are automated, misleading, and contradictory replies. My holidays were ruined.
👉 I will never stop until I get my money back.
👉 I will never book through Opodo again, and I strongly warn everyone: avoid this company at all costs.