Scammers - I never wanted a "prime membership" Any company that needs to hide an annual subscription in the fine print is NOT worth doing business with. In 2024 I booked a ticket, and unknowingly signed up for their "prime membership' which was charged to my card. I never saw this debit, but upon receiving ANOTHER debit in 2025, I saw a pattern. This pathetic company refused to return my money for my 2025 charge, and stated that I was uneligible because I didn't see the charge in time ( ie, 14 days in the EU per law ) -- They never responded through the online complaint form, NOT my email, but Viola! they sure did see my complaint from my Trust Pilot complaint! That shows you they really don't care and just try to do damage control rather than solving the problem.