Anonymous
It is an outrage that Google surfaces this company on its first page. The company is a scam. I sent them frames for reglazing. The package was received by them on June 24. The website promises email updates. I received none. I called on June 29. A man said he would investigate where my glasses were and call me back in a few hours. He never did. I wasn't able to call again until the follow Friday, July 5. The woman who picked up the phone said she had no record of having received my frames. When I gave her the tracking number from Canada Post that proves they accepted the package on June 24, she said should would investigate and call me back in a half hour. She never did. I have placed a claim with Paypal and fully expect for be refunded what I paid them in advance. I fully expect not to receive my frames -- they are valuable and they are now presumed lost. The company is a scam and by sending me to this scam at the top of its search results, they have shaken my confidence in the company. It allows itself to be gamed by fraudsters.
4 years ago
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Optically Ca has a 2.0 average rating from 47 reviews
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