Ordered a pair of glasses with prescription lenses... alright, that part went ok. Took about 7 days to arrive. Unfortunately that's where the good times ended. Took them to my optician to ensure everything was made correctly - they were not. The PD, axis, optical centre AND prescription were ALL incorrect. Emailed Customer Service... first they asked for PROOF from the optician that they were made incorrectly. Not off to a good start. After scanning in and sending the scribbled notes she made, they then tried to pawn me off a second pair with (supposedly) the right prescription. A side note - this was my 4th time in a year trying to order a pair of glasses online & I DIRELY need them for everything I do. I said no, I just want the refund. Over a month and a half later & I'm STILL waiting for my money back - PLUS I had to pay out of pocket to return the damn things. Wouldn't recommend this horrid company to my worst enemies.