I've sent a item to Brazil but they can't get the custom bills from couriers , item got a 200 pound charge -courier asked money w/o showing proof they payed customs or explain charges (100 pound value item) and they refused to help even after 25 days. They act as a courier service, but they just pass the item and wont help if any issues They only have live chat that copies and pastes their TOS. Feels very fraudulent , can't believe they allowed to operate in UK .
4 years ago
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