Absolute shambolic company - took out insurance on the Christmas presents being sent to my son - parcel never arrived. Parcel2Go confirm my parcel is lost and after several hours spent in chat , several emails sent including a few to the CEO - no replies received- I hear yesterday my claim is rejected due to lack of documents. Unbelievable- all receipts have been sent and THEY have told me MY PARCEL IS LOST - but my claim is rejected. I have NEVER had such poor service and the fact you cannot speak to anyone is so frustrating- DO NOT USE THIS COMPANY!!!!!!
4 years ago
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