Parcel2go - Wrote 'Thank you for your email and my apologies for the delay to this delivery.
Having looked into your case I can see this was dropped off on 22/11 but was not collected by DPD until 25/11. I am very sorry the parcel was so delayed in being collected from the drop shop, I appreciate this both disappointing and inconvenient. Kindest Regards
Lauren W
Reply - Me 'Dear Customer Services, Thank you for the apology but I think a sincere apology at the very least deserves the refund that I requested.
I will not be using DPD again.'
Kindest Regards
Lauren W Parcel2Go 'Unfortunately I would be unable to offer a refund on this occasion due to the non-guaranteed nature of the service and the fact a delivery guarantee refund was not purchased on this occasion. Goodwill gestures of apology are made to prepay only.???'
Wish I had read these Bad reviews before I used them!
2 years ago
Parcel2Go has a
1.5
average rating
from
2,170
reviews
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