I shipped a used mobile phone to the Philippines. Parcel2Go lost tracking of it around 1 month later, it was supposed to be there in 4 days! I insured it for £130.00 with P2G. The courier in the Philippines, I suspect the Post Office rather than a courier, never replied to P2G enquiries as to where the package was, after being put on hold for over 1 more month, they demanded I provided, "proof of non-delivery and a receipt showing the value of the insured item", they first rejected an email from the addresses saying they did not receive the item, and then they refused to accept the order for the phone, I needed the invoice, the company I got the phone from has gone, it is a couple of years old, so no original receipt. So claim rejected. I have sent many parcels to the Philippines in the past couple of years, none of which I could show all the receipts for every item in the shipment. So P2G will use poor couriers for your shipments, ones that they have no communications with, and will then do their utmost to refuse to honour any insurance you take out on your shipment. I will never use P2G again under any circumstances.