Awful, just the worst experience ever. Lost 10 cartons of stock we were sent to an Amazon fulfilment centre in France. For 3 months Parcel2Go and DPD failed to find the items despite having tracking numbers. Claimed they were delivered, then said thy couldn't do it, then made out they had been returned, clueless! After many months of contesting in chat, and via email, they eventually offered a pitiful refund. Made it so difficult to get a refund despite knowing these items were missing on their watch. Don't waste your time booking with them. Unreliable, dishonest and awkward.