Avoid this businesses at all costs - seriously pay the difference and use a proper courier - they just lie and lie and lie - P2G96812652 - have been trying to send a package to Spain since NOVEMBER and it’s just lie and lie after lie - I was clearly offered a refund for this when it was rebooked on on 16th Feb it was clearly and blatantly offered if a rebook or a full refund within a few days - this is clear on the chat transcript - I am now being told that a refund has been rejected! I can’t tell you how mad I am with you and how much time I have wasted - this is not even going down the 3 days I wasted waiting for UPS to pick up the rebook - just don’t deal with this company - it’s just lies all the way and no proper contact as it’s though Live Chat - AVOID AVOID AVOID - 04:11:47 PM [Ian Digby] Ok - cancel it and rebook 04:12:05 PM [Leah S] There are two ways we can refund your order for you. Refund your Parcel2Go.com PrePay account. This would be credited to your account within 1-2 working days. Refund back to the original source of payment. This can take approximately 5-7 working days. Could you please confirm how you would prefer to be refunded? Further information about PrePay can be found here.