Do not use - cabinet got broken in transit, and refused insurance claim
Do not use! I was returning a £289 cabinet to the supplier, paid for transit with Parcel2Go (including insurance) and packaged it up with layers of carboard, polystyrene, plastic and bubble wrap, only to be told it arrived bashed and damaged.
I put a claim in to Parcels2Go, as it was clearly their fault - I had photos to prove everything - and have now been told I can't have a refund.
The damage to the cabinet was huge and obvious; the outer box had a massive hole in it. This is clearly deemed ok by Parcel2Go and everyone in the chain of delivery.
It was clearly the company's fault. They have one job; to transport items safely from one place to another. They clearly can't do this.
Again, do not use - they also make it very difficult to contact them, and don't even send you proper documents (presumably so they can deny liability at a later stage).
3 years ago
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