Stay away from these guys! Liars and cheats and misleading their customers. Website advertised 2 express service to Germany, which I paid a premium for, and the item still hasn't been delivered and it's a week later! Customs was not the issue as I can see from the tracking it cleared customs in a hour, it is just a really slow delivery service. When I complained, all their customer services had to say was I need wait 2 days to get a response from the courier. Refused to give me a refund or any compensation, even though they clearly mis-sold a service (as Express 2 days) and falsely advertised on their website.