I sent 1 parcel that contained two boxes with a full roll of tape wrapped around then, only 1 part of the parcel arrived at the customers address. the other part was cut off and has gone missing and guess what? its got the most expensive part of the item in it at £130 parce2go just keep apologising and pretend that they are making enquiries but they dont. all the do is tell you to put a claim in . but when you dont have full cover because of the price it means you are out of pocket by £100. does p2go employ thieves and robbers because this is a deliberate crime,its NOT a lost parcel its a stolen parcel. never send parcels through these people. big mistake if you do