Inpost lost my parcel, apparently took it out of the locker then it vanished into thin air, took near enough a month to get to the bottom of it - deem it lost, only for Inpost to hide behind Parcel2go the whole time, who themselves were about as useful as a chocolate fireguard. Do yourself a favour and use UPS or someone you trust, not third parties like Parcel2go or Inpost. ParcelForce also use Parcel2go as an agent, who basically run their website, don't put any money into the pockets of these cowboys. Their terms and conditions/prohibited items list are so draconian the insurance is basically a con as well. 1 star is far too complementary. I've lost £120 through using there 'service'. Also, final point, I could only email them once they replied to a bad review on trustpilot! So basically, that is all they care about!