Just had a really poor experience with parcel2Go. Dropped off a parcel to my local collection point here in Edinburgh last Wednesday evening with an expected delivery date to London of Friday 25th November. After a week of trying to track the parcel and using the P2G Livechat the parcel was still not delivered. This was a wedding gift for a nephew of mine and it transpires that the parcel was never collected from the pickup point by the courier. Trying to get anything other text book answers from Livechat is a complete waste of time. I've now had to go back to the collection point and take the parcel from them so I can take it to the wedding with me. Trying to speak to this company is non existent, not even a customer email address is available. I'm going to Pursue this out of a matter of principle as all they caused me was grief, anxiety and worry. Two things that they are really good at is taking your money and avoiding any contact with the customer. Take my word for it DONT USE THIS FIRM. USE ROYAL MAIL INSTEAD.