Absolutely awful. Lost my parcel and say they have sent email to courier to trace. Also say they have sent me an email to raise a claim but I have received no email. How a company can operate like this I don't know. My parcel contained Christmas presents for my daughter who is away from home for the first time ever so is emotive anyway without having the gifts lost by these incompetent cowboys. Gutted, angry and upset. Will be taking this much, much further.
8 years ago
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