Waited in for 12 hours for a parcel to be collected, it wasn't, they had no answer as to why, or what would happy next. Someone then turned up 2 days later to get it, with no announcement they were coming. Item was then marked as delivered, but wasn't. When I queried who signed for it, the info came back that actually there was no record of it being signed for, and was actually lost! And was told, I could have my money back, but I should have insured it. Nightmare!
8 years ago
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