Extremely Disappointed – Avoid Parcel2Go for Anything Valuable! I purchased insurance for my parcel, expecting peace of mind - but instead, I received frustration and zero accountability. Although the parcel was marked as successfully delivered, several items inside were missing. It was obvious the package had been tampered with - the side was partially opened upon arrival. Despite clear evidence that something went wrong during transit, Parcel2Go outright declined my claim. Their customer service was dismissive and unhelpful, hiding behind vague terms and conditions instead of taking responsibility. What’s the point of paying for insurance if they won’t honor it when it matters? This experience has completely eroded my trust in Parcel2Go. I will never use their service again and strongly urge others to avoid them - especially if you're sending anything of value.