James Greenbury take note.
So it didn't start out so well; none of us want to wait 14 days to get the outcome of a lost package. Lateral thinking was required, I hadn't got 14 days. I went straight to the top and I wasn't disappointed. The follow through from the appointed employee to find out what was happening was faultless and professional. There is a way's to go clearly before this is reflected in the direct line with Customers, but I have faith this can change.
7 years ago
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