I purchased a collection service from my home to South Wales for a delivery next day. The courier didn't collect on the arranged day. I contacted Parcel2go next day and asked for a refund, the operator told me they would arrange for a collection that day. I stayed in all day and yet again no courier turned up. I contacted Parcel2go and asked for a refund which they are processing. Now I have to wait for a refund and arrange another courier service to take and deliver my parcel. One star is too much for this service....
7 years ago
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