Total disgrace.Awful communication, rude staff and no telephone line. Paid more than £500 and don't know where my parcel is. They don't collect on time and provide no updates. When I first contacted them they lied and said my parcel was on track to be delivered on time even though they didn't know where it was. The second time the live chat cut me off and the third, they admitted to not having a clue about what had happened to my parcel. I had to do all the chasing. Avoid at all costs.
6 years ago
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