Appalling service. I went to P2G after Hermes lost 2 items. After 3 failed collections (some stating that the parcels were not ready as we were sat looking at them !!) I gave up and sent by good old Hermes (I will not criticise you again !!) I struggled to even get to the right people to talk to, waited in queues the list is endless. Had one refund but still another one outstanding. If my business performed like that I would expect to be Kicked. This has turned into a matter of principal with me and I will take you to court for a tenner trust me
6 years ago
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