is there zero star? I wish to give zero. 5 days waiting for the parcel to be collected. re-booked once but the story is same. customer service agent (Sophie -- but I doubt it is her real name) could not help with anything but "very sorry for how you feel" and guess what?... "I can re-book collection for you". what?!?!?!? I do not need your sorries, I need my parcel to be collected. God, when will on the earth customer support become really helpful. What do they pay money to agents for? To copy-paste cliche phrase? Totally unacceptable service
6 years ago
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