We used to use P2G a lot. However after missing parcels and failed collections the final straw can when we got an email 2 weeks after we had posted a parcel telling us it was too heavy. And charging us a “fine”. The Ariel was not too heavy or too large (the volumetrics were fine too). We challenged it and they just turned round and said “nope”. Then even though I challenged them again they insisted on a photograph of the parcel that had been delivered 3 weekend ago, and ideally this parcel needed to be on a scale!! How was that ever going to happen!
They also added the cost into an order I tried placing and wouldn’t let me proceed without paying the “fine” even though I was still challenging it.
I cancelled the order, and now use another service. They can swing for the money they are trying to steal from me.
6 years ago
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