Absolutely pointless "Live Chat". They don't have any idea what has happened to your parcels - when they frequently go missing, and clearly don't care. Their role is to take your money and fob you off that they will contact the courier in a few days time. Not good enough when you pay extra for next day delivery. And this is not a one off. This happens every time they lose one of my customers parcels. No help at all. All they want is your money and an easy life. Disgusting.
6 years ago
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